FAQ
Frequently Ask Questions
What does the package include ?
When you subscribe to iptvsmartvip, you get login credentials to IPTV server with instructions for how to setup it on your device
What is the typical response time for a support question?
Since you report us a support question we try to make our best to find out what is going on, depending on the case it could take more or less time, however a standard time could be minutes.
What devices do you support?
We support all the IPTV boxes and android devices, Including MAG boxes and Formuler.
How long will it take to receive my order?
We aim to email you within 5min – 1 hour of purchase to arrange setup of your order. Please note during busy periods at evenings and weekends orders may take up to 2 hours to process
What content do you supply?
We offer a full range of European, UK, US, and Asian channels with a 4k /Ultra HD quality
What if i don't like your IPTV server?
We offer a 7 Days Money Back Guarantee for Any Reason
Can I share my IPTV account with others?
NO you’re not allowed to share with anyone.
What do i need to use iptv?
To install and use IPTV, you need the following items: Internet connection at least 12 Mbps. A Smart TV that works, TiviMate IPTV Player,IOS, Android..
How can I test the service?
You can ask for a Free 24 Hours test account and test the quality. You will given a full access account for 24 hours.
In match days (for example an important soccer game) free account will not be presented.
Do you offer reseller program?
You can contact us.